Refund Policy

1. Right to a Refund

At one4k, we work hard to make sure you’re satisfied with our service. That’s why we offer a 7-day refund policy for all our users. If for any reason you’re not happy with your subscription, you can request a refund within 7 days of your purchase.

2. Conditions for a Refund

To qualify for a refund, the following conditions apply:

-Your request must be submitted within 7 days of the purchase date.
-You must provide valid proof of purchase, such as your receipt or confirmation email.
-Refunds are not available if you have already used more than 50% of your subscription period.

3. How to Request a Refund

Here’s how to submit your request:

-Contact our support team via WhatsApp or email and explain the reason for your refund request.
-Provide your proof of purchase (order number, email, etc.).
-Once we receive your request, our team will review and process it as quickly as possible.

4. Refund Method

If your request is approved, the refund will be issued using the same payment method you used during your purchase. Processing time may vary depending on your payment provider.

5. Contact Us

If you have any questions or need help regarding our refund policy, feel free to reach out to us:

📧 Email: billingone4k@gmail.com
💬 WhatsApp: + 44 7517054850

At swivtv, we’re committed to providing high-quality IPTV service. Your satisfaction is our top priority, and we’re always here to help.